Well, let’s face it, selling your home feels personal doesn’t it. It’s where you live, the furnishings and design are yours, so it’s natural to feel not just criticized, but a little insulted when that low offer lands on your kitchen table for your review. Remember, you can’t “shoot the messenger” in a situation like this. Your Realtor is required to present every offer to you…including the insulting ones. Even the best of agents have had to present the most ridiculous of offers at some time or another. This is never fun.
Before you react consider the reaction of this seller:
A CBSHome Realtor recalled the actions of one of her sellers. She had been working with a seller for some time, and received a contract for the sale of their home. As she read it, she knew this was not going to make her seller happy. In fact, she dreaded presenting the low offer so much that she broke one of her “Golden Rules” and called the seller to buffer the news. Later that evening she met with her clients. She felt certain this would not go well. Then something surprising happened. Rather than alienating the would-be-buyers her client decided to write a letter. This letter expressed that while they appreciated the time taken to view, consider and ultimately write a contract to buy their home, they would have to respectfully decline the offer. No counter offer was made. The seller went on to say that the contract simply didn’t meet their objective and that they wished they buyers the best of luck in finding a new home for their family.
Fast forward now, after more showings the couple could not find a home they liked more than the home on which they first made an offer. They came back to their “original” house, and made a second offer that was completely acceptable to both buyer and seller.
This illustrates that there is “A High Road”, and this seller took it. He could have cursed, blamed his agent, and alienated this couple. Instead he acted with a cool head, and instead of offending this couple he kept them on his radar screen by writing a personal letter. The fact that he had the forsight to react with class and dignity no doubt led to this ultimately happy outcome.